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Account Manager Jobs in the USA
Account managers work in sales departments to build and maintain relationships with existing client accounts. They deal with renewing customer contracts, resolving conflict with clients and upselling and cross-selling products or services.
They typically have a bachelor’s degree in business, communications, marketing, statistics, psychology, account management or campaign management or media planning, and experience working in sales or similar roles. They also have strong people skills and attention to detail.
Jobs for Account Manager
Account managers work with customers to ensure they are satisfied with the products or services that they have purchased. They do this to save companies money in the long run, since it is often more expensive to find new customers than it is to keep existing ones.
As an account manager, you juggle multiple clients and manage your priorities according to both your company and your client’s needs. This requires strong interpersonal skills and the ability to understand a client’s needs without creating unrealistic expectations.
You may also be tasked with assisting with marketing efforts, which can involve developing new business opportunities and improving the quality of service to your current clients. You must be able to anticipate customer needs and resolve issues quickly.
You can get started in this career by pursuing a bachelor’s degree in sales, marketing, or communication. You can then apply for entry-level sales or customer service positions to hone your interpersonal skills before applying for an account manager position.
Account Manager Job Description
Account managers work with a company’s most important clients. They help them understand the benefits of their products and services and develop ways to improve customer service and meet client goals.
In an account management job, you’ll be responsible for maintaining and building relationships with current and potential clients, working closely with your team to create marketing strategies, presentations and pitches that will get them to purchase from your firm. Your responsibilities also include communicating with other staff members to ensure you’re meeting quotas and deadlines.
You may also help identify new business opportunities for your firm and upsell products or services. In this role, you’ll spend most of your time in a desk, but you may also travel to meet with clients and discuss their needs.
Having the ability to network and build connections is a key part of this role, so it’s helpful to have a people-oriented personality. However, account managers can also have excellent communication skills and a keen understanding of their customers’ needs.
Nelson Connects Company
Among the many clients we serve, the Nelson Connects Company stands out for its innovative and nimble-footed approach to staffing. This slick operation is comprised of the following functional areas: Business Solutions, Customer Service, Field Services, Legal, Safety and Risk, Recruiting, Sales and Marketing.
The company is a progressive, high-performance, employee-owned and employee-managed organization whose culture of innovation is exemplified by a high degree of transparency, exemplary accountability, and a commitment to excellence that is unsurpassed in our industry.
Our mission is to provide the highest quality products and services to our customers at the lowest possible cost. Using these principles, we are committed to the concept of continuous improvement and innovation to drive sustainable growth and value for our shareholders.
We have a proven track record of delivering solutions that make an impact in the marketplace and in our people’s lives. Our success is a direct result of our dedication to customer satisfaction, operational effectiveness, and innovation.
Account Manager Duties
| Hiring Organization | Nelson Connects |
| Post Name | Account Manager |
| Qualification | Empathetic customer service skills, particularly phone skills |
| Industry | Private |
| Employment Type | Temporary |
| Work Hours | 8 Hours |
| Salary | $25 per hour |
| Location | Santa Rosa, CA, USA 95401 |
Account managers are responsible for fostering business development and providing customer service within the company. They use their problem-solving skills to solve issues arising between customers and internal employees and work cross-departmentally with sales, advertising, product development and other departments to ensure that clients are being served properly.
They also act as a point of contact for clients and build long-lasting relationships by helping them find the products that best suit their needs. They also aid internal departments by collecting client data, processing complaints and analyzing industry trends.
Some account managers also work as sales representatives, which is a role that focuses on drawing new customers to the company. Once the sale is made, the relationship between the account manager and the client remains active and the two parties maintain a continuous dialogue for the benefit of the company.
Account managers usually have a bachelor’s degree in business, marketing or accounting. They often work in entry-level customer service roles in their first job after graduation, then transition into an account management position as they gain experience and learn to manage more clients.
Some seek professional certification through the Strategic Account Management Association to enhance their credentials and elevate their career potential.
Skills For Account Manager
Account managers often work with many clients at once, so they need to be able to manage multiple tasks. They also need to be able to meet deadlines and quotas and make sure their customers are satisfied with their products or services.
Typical responsibilities of an account manager include building relationships with clients, connecting with key business executives and stakeholders and preparing sales reports. They also answer client queries and identify new business opportunities among existing customers.
The skills and qualifications needed for an account manager vary by industry and job function. However, most accounts managers have a bachelor’s degree and experience in the field.
Some positions require a master’s degree and advanced skills. For example, an account manager who works in a high-tech company might have specialized knowledge of software, digital marketing or web development.
Account Manager Responsibilities
Account Managers work directly with customers, often traveling or meeting outside the office. They build long-term relationships with clients and strive to find products that match each client’s individual needs. They also help internal departments by collecting and analyzing customer data and complaints, as well as industry trends.
In this position, you may work with a team of account managers or manage your own client portfolio. In either case, your duties are to build strong relationships with clients, connect with key business executives and stakeholders, prepare sales reports and identify new business opportunities among existing accounts.
A good account manager is a good communicator and understands how to build trust with customers. They are also resourceful, knowledgeable about their company’s products and services and have a passion for helping clients succeed. They are meticulous with their research and planning to ensure they have the necessary information to serve their client’s needs and achieve their objectives.
Salary For Account Manager
The salary for an Account Manager varies widely by job, company and location. However, the average salary for this position is $60,000 per year or $28.85 per hour. In addition, account managers receive bonuses and commissions based on sales. These can vary depending on the size of the organization and their performance.
It is important for account managers to negotiate their pay carefully. They should focus on their business development and strategic thinking skills to increase their compensation.
Many factors affect the salary for an Account Manager, including experience, education, job tasks, and location. They should also research the average salaries for this role in their area before negotiating.